Proactive Support for Senior Citizens

detective support for senior citizens

National Person Finder has been learning about a new role for private investigators in Japan involving proactive support of senior citizens. The shiritsu tantei as private investigators are known in Japan have a burgeoning role in helping families keep track of elderly relatives.

60 investigators have been trained, in conjunction with local government officials and an NGO, to help people who have cognitive problems to be safe in the community. Like National Person Finder, these private detectives will focus on relocating missing persons, but they have a special role in ‘overseeing’ senior citizens living alone. If the family requests assistance, the private investigators may follow they older person for a while to help ensure they are coping with daily life, for example checking that they are able to drive safely and that they can handle modern communications such as bank cards and self-serve shopping check outs.

The majority of the work is seen as preventive rather than investigative, which is a major reversal of how such issues are tackled in the UK where senior citizens, especially those with Alzheimer’s or dementia, may have to be formally reported missing to the police before any attempt is made to ensure their safety. It seems that in Japan, as here, the police can be comparatively slow in responding to missing persons reports, even of vulnerable adults. It’s also been recognised that a ‘missing person finder’ who has already tracked an older person’s behaviour is much more likely to be able to pinpoint where to start the search and who to speak to – key considerations in getting missing persons back to safety promptly. Around the world elderly people are increasingly likely to be living separately to their families and there are currently 850,000 people with dementia in the UK, with numbers set to rise to over 1 million by 2025 according to The Alzheimer’s Society

Funds raised to help find missing RAF gunner through private investigator

When Corrie McKeague disappeared on September 24, nobody expected his disappearance to become a missing persons case. He’d been out drinking with friends in Bury St Edmunds and everybody expected he’d turn up with a hangover. But the last sighting of the serviceman was of the 23-year-old walking into a dead-end loading bay at three in the morning – and there has been no sign of him since.

A Just Giving page has raised the funds to hire a private detective and fund some data analysis to “undertake the work the police are not capable or resourcing”. Problems with the police approach include the failure to locate Corrie’s mobile which his family know was conveyed to a local waste dump via a council rubbish lorry but which the police say they don’t have the resources to hunt for. Private investigators have much more scope to do depth researches into such matters and we hope that Corrie will soon be found.

Missing Persons

The latest National Crime Agency (NCA) statistics paint a vivid picture of missing persons in the UK. While the news is that it’s still true that in over 96% of cases, a person who has been reported missing returns safely, the remaining 4% are cases of tragedy and uncertainty for the families and friends of those still missing.

Missing persons facts

still missing personsNational Person Finder has been sifting through the latest figures to discover that:

  • NCA statistics reveal that every day the UK police deal with more than a thousand missing persons calls. From our own records at National Person Finder we can also recognise that there are peaks and troughs in people going missing. Deliberate disappearance (where people plan to leave their lives and start again) often happens at the beginning of a new year or just before a significant anniversary or event – e.g. wedding anniversaries, redundancy, or children marrying (especially where a wedding requires a parent to be in the same room with a divorced partner for the first time). While the police record missing persons, they are rarely able to spend time establishing the kind of background profile that can lead to an understand of whether they are dealing with deliberate disappearance or something else – this is one point where a private detective can be of immense assistance when hired early in the proceedings.
  • Gwent Police Force has the highest rate of missing children reports in England and Wales. They recorded 3,559 incidents in 2015/16, which is a 21% rise on the previous year. However the force suggests that the change is more due to improvements in the way incidents are recorded than any change in numbers.

We can also say that when children go missing, family abduction is by far and away the largest cause. As our next story shows, when families fall apart, children often become an area of dispute. American studies reveal that fathers are responsible for 53% of family abductions, and mothers for 25%.  The remaining abductions are carried out by grandparents, aunts, uncles, and – very rarely – siblings. More good news is that around 46% missing children are returned within a week. A further 21% are restored to their families within a month, often with the help of a private investigator.

US Teenager finds out he’s a missing person

Julian Hernandez began filling in college application forms soon after his 18th birthday. However, his social security number was rejected as not matching his name and he asked a school counsellor to help him work out how to complete the forms. Instead she discovered that he was listed as a missing person by the American National Centre for Missing and Exploited Children.

When he was just five years old, in 2002, Julian had been abducted from his home, which he shared with his mother, in Alabama, by his father who took him to Ohio and changed his name, giving him a false identity. While his mother waited and hoped, never given up the belief she would find her son again, Julian grew up with no idea he’d been taken without consent. In a heartwarming conclusion to the story, Julian asked the judge not to send his father to prison saying growing up without his mum had been painful but ‘taking him away from me is doing the same thing all over again’.

When people go missing, why aren’t they reported?


It may sound completely insane, but not all missing persons get reported. For many of us that would seem impossible, but it’s all to common for people to find that their fear for somebody who’s gone missing doesn’t end up with a police investigation. The first evidence we have for this sad fact comes from the police themselves. According to Suffolk police, if the person has reasons to disappear and isn’t a threat to themselves or others, they may not rank the investigation as anything above ‘low’. This means that an absconding partner or business colleague, or a young person who has perhaps been using drugs and been caught doing so at work or college, might be considered as ‘low risk’. While the latter are exactly the people who find it easiest to disappear and most difficult to come back home again, the former are often persistent offenders who rip off romantic partners or bosses for money and then vanish. Without a concentrated police focus, those criminals may never be brought to justice.

Private detectives and criminal missing persons

In these cases, an experienced private investigator can make a rapid and conclusive difference. At National Person Finder we often find that when an individual goes missing after emptying the bank account or stealing the savings of their partner, they aren’t what they seemed to be. Through door-to-door investigations and the use of specialist databases, we regularly discover a pattern of this behaviour and can find the aliases and ‘safe houses’ used by such perpetrators – meaning that they can be caught and prosecuted for their offences and prevented from repeating them. It also often means that some or all of their thefts can be recovered for their victims.

When is a missing person not a missing person?

Sometimes a missing persons scenario is not what it seems to be. In an ongoing Australian case the parents of four grown children invited all their offspring on holiday – but left behind their passport and mobile phones. Then, due to the ‘paranoid’ behaviour of their parents, the children walked away in the middle of the trip and the parents fled. The mother was found some days later and is being treated for stress-related illness but the father is still on the loose, having abandoned his car in the outback!

In this situation, it’s quite difficult to understand what has happened, but what’s clear is that some element of the parents’ life had become to much for one or both of them and as a result they tried to rope others into their plan to escape, although from what is still not clear. Often this kind of case turns out to be lined to an undiagnosed psychiatric condition in one person, which ‘infects’ the other with a fear that then causes them to go along with their loved one for a certain period of time, after which their increasingly erratic behaviour can cause them to flee reality, both mentally and in real life.

In such cases, a specialist private detective can have a much greater chance of success than the police because they are able to track and engage with the missing person without being any kind of threat and because their ability to recognise the nature of the problem means they are unlikely to attract the attention of the person they are tracking down.

Worldwide Missing Sheep Case

npf max the sheep

Sometimes you genuinely couldn’t make it up. Remember Ace Ventura Pet Detective? Well here’s a true story about a missing person who is actually a missing sheep, set in Ventura, California, complete with a missing persons poster – and before you read any further, National Person Finder has to inform you that this case doesn’t have a happy ending, or in fact, any ending, yet, but things aren’t looking good.

So, Kristin Colell is an animal owner who has a farm in Camarillo. When her pet sheep Max, went missing on April 7th, she was certain that he had been taken. She called the Ventura County Sheriff’s Office but when they came out, they could find no evidence of foul play. In fact, an agricultural crimes detective with the county claims the animal may just have ‘gotten out of his pen’.

This was not good enough for Colell who believes that the injured sheep that was left behind, and the fact that a chain collar was found near the sheep pen means that her pet was taken – Ms Colell doesn’t use collars on her sheep. Max, a Suffolk Hampshire, is five years old (too old to eat) and neutered (so no good as a ram) so it’s a mystery why anybody would want this particular animal. Even more of a mystery, according to Colell is the fact that the chain collar collected by the deputy who found it near the pen has gone missing. As a result, Ms Colell has appointed a private investigator experienced in missing persons cases to try and establish what happened to Max

As of today, there is no news of Max, although his owner has put up posters offering a $1,000 reward for information that leads to Max’s return home. While a number of anonymous tip offs have been received by the PI, not has panned out.

It might sound a little mad to us, and yet one of the most difficult situations that any missing persons investigator has to deal with is where somebody has absconded with something … or somebody.

Missing persons and abductions

At National Person Finder we have first-hand experience of such missing persons cases. Sometimes people vanish with other people’s property, sometimes it’s pets that they take, which can be heartbreaking, and in extreme cases, spouses have been known to make off with their own children, leaving a devastated mother or father behind.

Such high profile cases as Safraz Khan’s missing daughter reveal that this is a common problem for many families, so much so that the UK Government has a website dealing with this exact problem.

We’ve handled many successful cases of absconding missing persons and retrieved property and reunited family members – but nobody so far has hired us to find a sheep!

Missing persons around the world

DeOrr-KunzAt National Person Finder we are often asked to become involved in international missing persons cases. There can’t be anybody in the UK who isn’t familiar with the case of Madeleine McCann, but it’s both heartbreaking and heartwarming how many missing persons cases there are that end up being investigated by private detectives from a different country who have expertise in locating missing persons.

What happens when somebody goes missing?

Sometimes it’s the families who need to get a private investigation going into the disappearance of a loved one – for example when Katelin Akens left home to board a flight to Arizona, but never made it the Reagan National Airport in Washington, it was immediately classed as a missing persons case. When her luggage was discovered in a drainage ditch, and it contained her plane ticket and credit card, there was no doubt in anybody’s mind that something bad had happened. But nearly seven months after her disappearance, the local Sheriff’s Office has no leads. As a result friends and family have set up a GoFundMe page to try and raise funds to hire a private detective to undertake an investigation so that her loved ones may learn where she is and why she disappeared.

Why pay for a private investigator into a missing persons case?

Sometimes it’s the work of a private investigator seeking for a missing person that turns a police case into something different. A private investigation team has been looking for evidence in the case of DeOrr Kunz, a two year old boy who disappeared in the Idaho Falls region a year ago almost to the day. The little boy was reported missing by his family on 10 July 2015 after camping with them, and in the end, the missing persons investigator brought in an expert dog team to seek further evidence, and based on their findings the police investigation has been transformed from an accidental death enquiry into an intentional homicide one. This is because the private detective team was able to turn over new evidence to the police which changed the nature of the investigation and led to the naming of the toddler’s parents as suspects in the case. This is an interesting situation because the private missing persons investigator was originally hired by the missing boy’s relatives, who then fired him in March. However an anonymous client came on board to pay the independent missing person’s team bills so that they cold continue work on the case which has led to this point. Without that, the family would be no closer to discovering what actually happened to little DeOrr, nearly a year ago.

What happens when a missing person isn’t found?

Missing woman found dead after police express confidence she is not at risk


Two stories in the news reveal how difficult it can be for a daily when somebody goes missing, and what routes might need to be taken to resolve their concerns. The first is from the USA where up to 85,000 people may be classed as missing persons on any given day of the year.

A non-profit organisation the North Caroline Centre for Missing Persons (CUE) highlighted that police intervention can actually prevent public support for finding a missing person. The case in question involves a young woman, Jessica Rehfeld who was reported missing. The local police department issued a statement that Ms Rehfeld appeared to be ‘in no immediate harm’ to ‘prevent people going out and taking matters into their own hands and trying to find Jessica’. But at the same time the police statement was made, Ms Rehfeld had tragically already been murdered and buried in nearby woods.

CUE claims that if missing persons cases are downplayed, or authorities announce that a missing person is not in danger, ‘then the general public will not participate in searches and move on’ leaving families and friends without the public support such as search parties, that could make the difference between life and death.

At National Person Finder we have certainly come across cases where families have needed to hire a private detective to get a case moving when authorities have decided that the person in question is not at risk of harm or vulnerable and therefore does not need to be aggressively pursued.

Missing person reclassified as murder victim in Essex

In Essex, it has emerged that a missing persons case has been reclassified as murder without the family of the missing person being informed. Chris May went missing in May 2015 but it took a Freedom of Information request from the BBC to establish that Essex Police have been treating the case as unsolved homicide since February without announcing the fact. Reclassification of the case form from missing person to a criminal murder investigation was withheld from the public as part of the investigation, the police claimed.

Whilst most readers probably cannot imagine the pain and stress this kind of discovery must cause to the family of a missing person, it is a sad fact that we are often contacted by families who have realised that the police procedure, whilst valuable in itself, is designed to solve crime, not to restore a missing person to their loved ones.

High profile missing persons – the heartache for families never ends

As detectives hunting for Madeleine McCann stated that they hope she could still be found alive with Detective Chief Superintendent Mick Duthie claiming ‘there is work that needs to be done’, we know that many families with missing children will be wondering how hard the police are still looking for their own loved one. The McCann disappearance has been granted a further £95,000 from the Home Office to pay for investigation for another six months.

Of course child abductions are thankfully rare, and children as missing persons have a high profile with the police and volunteers out in force in the all important 72 hours after the child disappears. But many children aren’t found and for their families the pain of trying to discover what happened is endless.

Teenagers are the most common absconders and reasons for disappearing can range from school bullying, drug use and sexual predation through to the death of a family member or falling in love. At National Person Finder we know that children and young people have well-developed skills in the area of absconding, often using social networks to create second personas so that they can simply step into a new live with their families none the wiser. As a result, our missing person detectives use specific techniques to track online behaviours to identify such personas.

In many cases though, the child abduction is historic. A new documentary about the disappearance of Mary Boyle reveals her family’s suffering. Mary was taken from her grandparents’ home in County Donegal when she was just six, and her twin sister Ann appears in the documentary, along with friends and neighbours. There is a widespread belief that Mary was raped and murdered, and a man was arrested in 2014 but released, supposedly after political intervention, and he was never charged.

For families where somebody has gone missing, there is a constant tension about why and whether they will ever be found. For us, as missing person investigators, we recognise the sensitivity of each family’s situation and we have specific liaison officers who communicate with each family on a regular basis and whenever we have anything significant to report, ensuring that they have up-to-date information.

Adult missing persons cases can be equally painful but usually for different reasons. When a grown up disappears there is often an underlying cause that creates its own problems: most commonly these cases involve clandestine relationships, debt or drug use although mental health problems such as depression can also mean that expert investigation requires full understanding of the likely mood and actions of the person involved.

After many hundreds of successful missing persons cases we know there is always hope and we appealed the families who keep searching for their loved ones. Our role in helping put their minds at rest is something we take very seriously and for every missing person we recognise that until they are found, there will always be unanswered questions.

We’re here to help.

When Missing Persons are Found – The Role of Private Detectives in Rebuilding Lives

Evidence Japanese abductionFamous Missing Persons

 The ongoing story about missing person Patrick McDermott, former boyfriend of Olivia Newton-John, has resurfaced again. The most recent claim is that he has been spotted in Mexico, more than a decade after he vanished. National news outlets have previously claimed that McDermott faked his own death by falling off a boat and allegedly drowning.

For years there have been claims that he has been seen in and around Mexico – and these regular reports, while they may or may not be true, cause immense suffering and distress to the friends and family members of missing persons because the are constantly asked for their opinions, ideas and thoughts on how to proceed in discovering the accuracy or not of the claims. This is where a private detective with extensive missing persons experience such as National Person Finder, can be of service by swiftly and efficiently undertaking investigations to discover if there is any truth to the rumours.

Family Members – Tracing a Missing Mother

A private investigator often has a complex set of considerations to bear in mind when hunting down a missing person. In Indiana, an apparently happy ending hasn’t been wonderful for the children involved. Lula Ann Gillespie-Miller disappeared at the age of 28, having signed away parental rights to her three children the youngest of which was a newborn baby.

A year later, in 1975, her parents received their final letter from her. For four decades her children had no idea where she was, and she sat on the police case files as a missing person. Then a cold case review began, following the discovery of a woman’s body buried in an unmarked grave in Indiana. Whilst conducting DNA tests on the body, an investigator uncovered the trail of a woman who had lived in Indiana, then Tennessee, then moved toTexas in the 1990s. He asked the Texas Rangers to speak to the woman and she admitted she was Lula Ann Gillespie-Miller, now aged 69. She gave police permission to pass her address details to her daughter so they can reconnect but her daughter, Ms Tammy Miller, aged 45 rejected the idea outright, saying ‘I’m angry … [and this] isn’t going to be one of those happy, made-for-TV movies.’

Abduction and Family Stress

In the past 48 hours police in Japan have detained a 23-year-old man on suspicion of abduction and keeping a teenage girl prisoner for two years. The girl is now 15 and managed to escape the Tokyo apartment where she’d been held and call the police. This story has ramifications that will disturb many who have had a child disappear, not least because the alleged abductor managed to persuade the girl to go with him by claiming to be a lawyer working on her parents’ divorce case. Her parents later found a note in their mailbox apparently written by the child, saying she didn’t want her parents to look for her.

Few other details are available at present although it seems the girl has not been physically harmed and the alleged abductor had traveled around a hundred miles from home and tried to kill himself before being picked up by the police.

In such cases, where there is no trail to follow and where there is no logical reason for a child to disappear, even the most accomplished private detective will struggle to find effective leads. In this case the young girl appears to have taken the first chance that presented itself, by her abductor forgetting to lock the door, to reach safety.

Missing Teens in The News

It’s been a month when the fate of missing teenagers has loomed large. When Gary Hewitt, 17, disappeared in Kirkdale, Merseyside, his family developed concerns about his welfare, particularly in light of his age. However he has been found safe and well by Merseyside Police.

For many families, the volatility of teenage life can cause a lot of heartache. It’s very common for teenagers to flex their muscles, experiment with alternative lifestyles and become rebellious and difficult for their parents to deal with. For some, bullying, drugs and mental health problems can complicate the issue, leading to circumstances where, in a moment of anger, the young person disappears. It’s a terrifying experience for any family but where the complicating factor of vulnerability is included, it can become a total nightmare.

Gary’s story has ended happily, but for many families the torment of waiting to hear from a teenage runaway can be unbearable. At this point organisations like National Person Finder have the edge –  established processes that help identify the likely location of a missing person, allied to swift and dedicated investigators who are in the ground within a couple of hours of being hired, mean that NPF personnel can move much faster than the police who have to release both manpower and resources to deal with a missing person case.

Backpacker Missing in Thailand

missing in ThailandGrace Taylor’s ongoing case is an example of what can happen when young people lose contact. 21-year-old Grace, who was travelling in Thailand, contacted her family saying she was stressed and then went off the radar. Her panicked mother launched a Facebook appeal and after her daughter had been found, purchased a flight to bring her home from Krabi Airport. Sadly, Grace didn’t board the flight and while she’s been pictured with the staff of a local tourist help centre, their still isn’t clear where she is or when she’ll be home, although it appears she’s been taken into custody by Thai police for her own wellbeing after other travellers reported that she was ‘disorientated’ and not ‘in a good mental state’

Because local police abroad may have different priorities, and even different attitudes to individual welfare, it can often be helpful to contact an organisation like NPF that has links around the world and is able to call on international resources as long as a long history of successful missing persons work, to support the work of the police and other service organisations

Over-protective Parents

On the other hand, it’s easy for parents to become too protective, as is evidenced by the claim that Madonna hired a private detective to spy on her son when he was with his father!

Found and Lost – Missing Persons and Private Detective Involvement

At National Person Finder we recognise that we have chosen to work in an often difficult field of private investigation. This has been thrown into focus after the discovery of a fragment of bone on the Scottish coast in January.

Scottish families informed of discovery of human remains

The human remains appear to be a small piece of jawbone with teeth attached and were found at Lunan Bay between Arbroath and Montrose. For the families and friends of people who have gone missing in that areas, this is a time of intense fear and uncertainty. It isn’t know if any DNA can be extracted from the bone fragment, nor how long it had been in the area, nor even whether the remains belong to somebody local because the tidal currents of the East Coast of Scotland mean the fragment could have come from anywhere in the UK, or Scandinavia or even Belgium or the Netherlands. Nonetheless, the Angus police have informed families of local missing persons of progress, in case the remains prove to belong to a local person.

The process is slow and those with a missing person in their lives can find it difficult to wait for results because there is not yet a missing persons case to which to attach this evidence, and the police procedure is to coordinate the dissemination of results through the National Crime Agency UK Missing Persons Bureau which will then report to police forces across the UK. This can take months.

Missing persons statistics from the UK

The number of missing persons is on the increase – at National Person Finder we recognise that police forces are often overstretched and the latest evidence from Essex Police backs up this view. New statistics from the National Crime Agency reveal that the Essex force received around nine missing persons calls a day the year April 2014- April 2015, many of which related to repeat disappearances by people with mental health issues or experiencing domestic abuse. 75% of these cases are resolved within 24 hours, and 85% within 48 hours, a fantastic result with 96% of those reported missing being located safe and well. But with 3,343 calls received by Essex Police in the year that means 137 missing persons were either not safe and well when they were found, or haven’t been found at all. For their families and friends, that’s a continuing nightmare that is unlikely to be ended unless the individual comes forward.

Just conducting a 24 hour missing persons investigation costs Essex Police around £2,000, so there are few resources to conduct intensive enquires into missing persons unless there is evidence of foul play or the missing person is vulnerable or a minor. As a result, many people turn to National Person Finder to help them discover what has happened to their loved one.

An experienced private investigator who specialises in finding missing persons can conduct more on the ground research than the police have resources for, and at National Person Finder we are able to assist many worried families to locate loved ones, even those who have been missing for a considerable period of time.